Terms of Service
Last Updated: August 28, 2026
These Terms should be read together with our Privacy Policy.
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Welcome to https://plumbernowcharlotte.com/ (the “Site”). These Terms of Service (“Terms”) govern your access to and use of the Site operated under the name Emergency Plumber in Charlotte, NC | 24/7 Fast Response (“we,” “us,” or “our”).
By accessing or using the Site, submitting a request, or otherwise interacting with the Site, you agree to these Terms. If you do not agree, do not use the Site.
- Website Purpose
This Site is provided for informational, advertising, referral, and lead generation purposes. The Site is designed to collect consumer inquiries and connect users with contractors, service providers, lead buyers, affiliates, partners, advertisers, or related third parties that may offer home services or related services.
We do not promise that we will directly provide any plumbing or home service work.
- No Contractor Relationship
Use of this Site does not create a contractor-client, service-provider-client, fiduciary, agency, employment, franchise, partnership, joint venture, brokerage, or similar relationship between you and us.
- No Guarantee of Service, Quotes, Availability, or Results
Submitting a request through this Site does not guarantee:
- that you will receive a call, text, email, or other response
- that any service provider will be available
- that any quote, price, or appointment will be offered
- that any work will be performed
- that any service provider is the best, cheapest, fastest, or most suitable option for your needs
Any contractor or provider that may contact you is an independent third party, not our employee or agent.
- Lead Routing and Sharing
By submitting a request, you acknowledge and agree that your request details may be shared, transferred, sold, licensed, leased, or otherwise provided to contractors, service providers, lead buyers, partners, advertisers, affiliate partners, platforms, or other third parties for review, routing, follow-up, verification, marketing, or service-related contact.
- User Representations
By using the Site or submitting a request, you represent and warrant that:
- you are at least 18 years old
- the information you provide is truthful and accurate to the best of your knowledge
- you are authorized to submit the request
- you will not use the Site for unlawful, misleading, fraudulent, abusive, or unauthorized purposes
- you will not submit false, duplicate, automated, or fabricated requests
- No Professional Advice
All content on the Site is provided for general informational purposes only. It is not legal, engineering, insurance, financial, safety, or technical advice. You are responsible for using your own judgment and obtaining independent professional advice where appropriate.
- No Warranty Regarding Third Parties
We do not screen, guarantee, endorse, warrant, or represent:
- the legality, quality, safety, licensing, insurance, credentials, or qualifications of any contractor or provider
- the accuracy of any quote, estimate, timing, or availability
- the outcome of any work or service
- the conduct, acts, omissions, or representations of any third party
Any interaction, agreement, dispute, or transaction between you and any third party is solely between you and that third party.
- Website Availability
We may change, suspend, limit, interrupt, or discontinue the Site or any feature, page, form, campaign, or content at any time, with or without notice. We do not guarantee uninterrupted availability or error-free operation.
- Disclaimer of Warranties
To the fullest extent permitted by law, the Site and all content, tools, features, forms, and materials are provided “as is” and “as available,” without warranties of any kind, express, implied, or statutory.
We disclaim all warranties, including without limitation:
- merchantability
- fitness for a particular purpose
- non-infringement
- accuracy
- completeness
- reliability
- availability
- security
- satisfactory quality
- suitability of any contractor, provider, or third-party service
- Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, special, punitive, exemplary, or other damages arising out of or relating to:
- your use of or inability to use the Site
- any information submitted through the Site
- any delay, interruption, or technical failure
- any contractor, service provider, lead buyer, affiliate, or third party
- any quote, call, text, email, appointment, or service offered or performed by a third party
- any property damage, personal injury, loss, dispute, or claim arising from or related to a third party
If liability is imposed despite these Terms, our total liability to you will not exceed one hundred U.S. dollars (US $100).
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
- User Assumption of Risk
You assume all risk associated with submitting a request, communicating with third parties, allowing work to be performed, or relying on any information obtained through the Site.
- Indemnification
You agree to defend, indemnify, and hold harmless Emergency Plumber in Charlotte, NC | 24/7 Fast Response and its owners, operators, affiliates, service providers, contractors, partners, agents, successors, and assigns from and against any claims, demands, losses, damages, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- your use of the Site
- your submission of information through the Site
- your violation of these Terms
- your violation of any law or regulation
- your dispute with any contractor, service provider, or third party
- Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY.
To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to the Site, these Terms, your use of the Site, or any request submitted through the Site shall be resolved exclusively by binding individual arbitration and not in court, except that either party may bring an individual claim in small claims court if eligible.
You and we each waive any right to:
- a trial by jury
- participate in a class action
- act as a class representative
- join or consolidate claims with claims of other persons
- bring claims in a private attorney general or representative capacity
Arbitration shall be conducted on an individual basis only.
- Governing Law
These Terms shall be governed by the laws of the State of North Carolina, except to the extent preempted or superseded by applicable federal law.
- Intellectual Property
The Site design, branding, layout, graphics, and original content are owned by or licensed to us, except for third-party materials. You may not reproduce, distribute, modify, republish, or exploit Site content without prior written permission, except as permitted by law.
- Third-Party Links, Scripts, and Services
The Site may contain or rely on third-party links, embedded tools, scripts, forms, analytics, tracking technologies, and service integrations. We do not control and are not responsible for third-party content, systems, terms, privacy practices, or services.
- Termination
We may restrict, suspend, or terminate access to the Site or any submission path at any time, with or without notice, for any reason or no reason.
- Changes to These Terms
We may update these Terms at any time. Any revised version will be posted on this page with a new “Last Updated” date. Your continued use of the Site after changes are posted means you accept the revised Terms.
- Contact
If you have questions about these Terms, contact:
Emergency Plumber in Charlotte, NC | 24/7 Fast Response
Website: https://plumbernowcharlotte.com/